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Critical Core Skills Framework: Interacting With Others

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Learn Critical Core Skills Framework: Interacting With Others

Critical Core Skills Framework: Interacting With Others

Skills Cluster coverage for this issue: Interacting With Others

Human interactions form the basis of our everyday lives at work, and this cluster of skills is all about fostering pathways between people. It is crucial to develop good communication and collaboration skills to ensure that everyone has the space to hear others and be heard by others. Building inclusivity and cultivating an authentically inclusive workplace is also a key foundation that must be laid to encourage communication and collaboration between people belonging to different identity groups. In this issue, find resources and tools to boost your level of communication, prime yourself for effective collaboration, and open your mind to being more inclusive.


7 Ways To Be A Better Communicator — By Tweaking Your Body Language
Abhimanyu Das. Published on IDEAS.TED.COM, on 25 Feb 2020.

Communication expert David JP Philips has an arsenal of 100 communication and public speaking techniques from his years of analysing public speakers. In this article, TEDx content specialist Abhimanyu Das condenses Philips’ techniques, and shares 7 key body language tips that we can employ to become a better communicator.

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What Are Collaboration Skills?
Alison Doyle. Published on, June 26 2020.

In this article learn about the skills required to collaborate successfully at work. These include, being a clear communicator, listening actively, taking responsibility for mistakes, and respecting and being conscious of team diversity.

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Diversity and Inclusion: 8 Best Practices for Changing Your Culture
Sharon Florentine. Published on, Feb 14, 2019.

Companies are realising that improving their diversity and inclusion programmes and policies can lead to greater profitability and value creation. This article outlines eight best practices to help organisations get on track.

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It's Not Manipulation, It’s Strategic Communication by Keisha Brewer
by Facts Factory

Keisha Brewer is a strategic communication professional and CEO of the PR Alliance LLC. In her TED talk, she shares steps we can take to achieve specific responses from our target audience, in both our professional and personal lives.

Source: It’s Not Manipulation, It’s Strategic Communication (2020, January 2020). TEDxGeorgetown.

How to Speak Up in Meetings
by Harvard Business Review

Christine Liu is an Innovation Editor at Harvard Business Review and like many of us, she is apprehensive to speak up in meetings. She seeks help from Justin Hale, host of “One Productive Minute” who shares the Fact-Story-Ask method to communicate better at meetings.

Source: How to Speak Up in Meetings (2020, August 31). Harvard Business Review.

The 7 Keys to Creative Collaboration
by John Spencer

Having a team that collaborates creatively requires a few building blocks – from encouraging ownership to dependability, to trust and candour, and a shared vision - this video reveals the seven keys to building a team that generates creative collaboration

Source: 5 Things You Need to Know before Studying Environmental Science (I studied it at 5 universities!). (2020, September 5). Alice Soewito.


Udemy Business Course

The Complete Communication Skills Master Class for Life

Communication is a social skill that affects all aspects of our lives—not just in the workplace! T J Walker’s comprehensive masterclass on communication covers a wide array of social situations, ensuring that you will always be equipped to express yourself effectively and confidently.

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Recommended Reads

You're Not Listening: What You're Missing and Why It Matters
Kate Murphy
Call number: 153.69 MUR - [BIZ]

Publisher: Harvill Secker, 2020.

Listening is a necessary skill to achieve effective communication. In her book You’re not Listening, Kate Murphy explains why we are not listening despite constant digital engagement and opportunities to connect. Read this book to learn the psychology, and sociology of listening, and for practical advice to become a better listener.



Success Through Diversity: Why the Most Inclusive Companies Will Win
Carol Fulp
Call number: 658.3008 FUL - [BIZ]

Publisher: Beacon Press, 2018. All rights reserved.

Author Carol Fulp posits that companies that proactively embrace diversity in all areas of their operations are best poised to thrive. She provides a blueprint for what businesses must do to maintain their edge and achieve this.



A Great Place to Work For All
Author: Michael C. Bush
658.312 BUS - [BIZ]

Publisher: Berrett-Koehler Publishers, 2018.

Michael C. Bush is the CEO of A Great Place to Work, the organisation that compiles Fortune's list of "100 Best Companies to Work for". He offers ideas on how to be a manager, in order to engage employees; and emphasises ethical behaviour and promoting trust, to grow staff potential and a culture of innovation and success.